FLUCOP complies with the data protection regulations, in particular to the provisions of the EU/EEA General Data Protection Regulation (GDPR).
Regulation (EU) 2016/679-680 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation: GDPR).
Personal data is processed only when the person concerned has given their consent, when the data are necessary for the conclusion of a contract or when the GDPR or another law permits or prescribes the processing of the data.
Personal data is generally collected to the extent that is technically necessary. Under no circumstances is the data forwarded to third parties without the consent of those concerned. The following statements give you an overview of how FLUCOP guarantees this protection and also an overview of the type of data that is collected, processed or used and to which purpose.
Sending e-mails to interested parties
If your e-mail provider supports Transport Layer Security (TLS), the e-mail communication is encrypted. Advertising and the sending of newsletters for interested parties from both the private and business customer segment can also take place. For this, however, the explicit consent is always obtained from the interested party in advance according to Art. 6 (1 a) GDPR.
Right of data access
You have the right to receive information on the data stored about your person, the recipients thereof and the purpose of the data processing. Furthermore, we are available to answer your questions about the collection, processing and use of your personal data. And of course you have the right to have your data erased (forgotten).
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. Below is the rights you have as according to GDPR.
Every data subject has the right of access pursuant to Article 15 GDPR,
the right to rectification pursuant to Article 16 GDPR,
the right to erasure pursuant to Article 17 GDPR,
the right to restriction of processing pursuant to Article 18 GDPR,
the right to object pursuant to Article 21 GDPR and
the right to data portability pursuant to Article 20 GDPR.
Consent to the processing of personal data granted to FLUCOP may be revoked at any time by informing FLUCOP accordingly. This also applies for the revocation of declarations of consent given to FLUCOP before the effective date of the GDPR, i.e. before 25 May 2018. Bearing in mind that such revocation will be effective only for the future with no impact on processing carried out before the date of revocation.
What information we collect about you
FLUCOP is committed to processing data in accordance with its responsibilities under the General Data Protection Regulation, Chapter 2 (Article 5). We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, and email address, together with data about your use of the web site. Other information that may be needed from time to time to process a request may also be collected as indicated on the web site.
We use the information collected primarily to process the task for which you visited the web site. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
We do not disclose any personal information obtained about you from this web site to third parties for commercial purposes. However, we may use, if you have given us your consent to do so, the information to keep in contact with you and inform you of developments associated with our activities. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this web site to any third party, it would only be with your knowledge and consent.
Your Internet browser has the in-built facility for storing small files – “cookies” – that hold information which allows a web site to recognise your account. Our web site may take advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the web site may be impaired.
Changes to this policy